As a Managed Service Provider, you rely on Remote Monitoring and Management (RMM) tools to keep a close eye on IT systems. But sometimes, these tools don’t cover every specific need your business or clients have. RMMs are never perfect, but they almost always offer a stable framework allowing you to plug in little coded helpers. That’s where we can help you.

Custom Enhancements for Your RMM:

At Old Forge Technologies, we’re all about making your RMM tools work harder for you. We develop custom programs, using Python and PowerShell, that plug right into your existing RMM setup. This way, you can monitor more closely, automate more tasks, and secure your systems better than ever before.

  • Detailed Monitoring: If your RMM tool isn’t giving you the detailed insights you need, we can build custom scripts that focus on the nitty-gritty, ensuring nothing slips through the cracks.
  • Smart Automation: We create solutions that handle the complex, repetitive tasks your RMM tool might not be equipped for, saving you time and reducing errors.
  • Boosted Security: In a world where threats are constantly evolving, our custom scripts help your RMM tool stay ahead, enhancing its ability to detect and respond to security challenges.
  • Enhanced Policies: Don’t rely on the predefined roles and scopes to do what you need them to do. Be as granular as you need it to be, as diverse as your customer base.

Real-World Example:

Imagine your RMM tool does a great job with generic event log monitoring that triggers one alarm for each occurrence, but falls short when it comes to tracking specific application logs for their absence, how often these have been logged, or other such custom performance metrics critical for your client. We can tailor a solution that not only captures this essential data but also integrates it directly into your RMM dashboard for a seamless monitoring experience.

Why Work with Us?

  • Custom-Fit Solutions: Our expertise in Python and PowerShell means we can create exactly what you need to fill the gaps in your RMM tool’s capabilities.
  • Integrated Approach: Our enhancements are built to fit perfectly with your existing tools, making your workflow smoother and more efficient.
  • Stay Ahead of the Competition: With our help, your RMM tools can do more, giving you the edge in providing top-notch services to your clients.

Upgrade Your RMM Tools Today

Don’t let the limitations of standard RMM tools hold you back. Get in touch with us to see how our custom enhancements can take your services to the next level. Or simply help you to eliminate the noise so that every Alarm/Notification becomes 100% meaningful.