Last updated: 25.01.2024

Thank you for choosing Old Forge Technologies (“us”, “we”, or “our”) as your Managed Security Service Provider (MSSP). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website oldforge.tech or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from accessing or using our Site or services.

1. Information We Collect

1.1. Personal Information:
We may collect personal information that you voluntarily provide to us when you use our Site or services. The types of personal information we may collect include:

• Name
• Contact information (e.g., email address, phone number)
• Company name and job title
• Payment information
• Communication preferences

1.2. Non-Personal Information:
We may also collect non-personal information about you automatically when you visit our Site. This information may include:

• Browser type
• Operating system
• Internet Protocol (IP) address
• Website usage information (e.g., pages visited, links clicked)

1. Use of Information

We may use the collected information for various purposes, including:

• Providing and improving our services
• Responding to inquiries and customer support requests
• Sending you administrative information and important updates related to our services
• Processing payments and fulfilling orders
• Conducting research and analysis to enhance our services
• Customizing and personalizing your experience on our Site
• Communicating with you about promotions, news, and events (with your consent)
• Protecting our rights and maintaining the security of our Site and services
• Complying with applicable laws and regulations

1. Disclosure of Information

We may share your information in the following circumstances:

• With your consent or at your direction
• With trusted third-party service providers who assist us in operating our business and providing services to you
• With our affiliates, business partners, and trusted third parties for marketing and promotional purposes (with your consent)
• In response to a legal request or if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms of Service
• To comply with applicable laws, regulations, or legal processes

1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

6. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child without parental consent, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Old Forge Technologies
Bury Road
Kennett, CB8 7PP
United Kingdom

Email: info @ oldforge.tech

By using our Site or services, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.