2 December 2025 4 min read Introducing Wegweiser By Old Forge Technologies 147 reads Contents Hello everyone, We've been building an AI-powered supplement tool that can improve how MSPs onboard, understand and manage their clients' systems. # What is Wegweiser? > Wegweiser /ˈveːkvaɪzɐ/ - A guide or signpost that shows the way Think of it as your intelligent pathfinder through complex system landscapes, providing AI-powered insights and real-time monitoring that goes beyond traditional RMM capabilities. # Why We Built This We identified two critical bottlenecks in every MSP's lifecycle: * **Client Onboarding Hell** - The larger the customer, the harder it becomes to identify machines with critical issues lurking beneath the surface. You can have the best onboarding automation, but is it clever enough to identify repeating critical patterns over the past 30 days? We have yet to see the RMM that can understand and interpret the data it collects. * **The Knowledge Gap** - Nobody can know everything about every hardware type or event log. We use AI to supplement the team's expertise # How It Works RMM Agnostic - Our lightweight agent deploys through ANY RMM platform Familiar Structure - Tenant > Organisation > Group hierarchy mirrors your existing setup Deep Analysis - Our AI interprets and summarises critical logs including: * **Security Events** - Detects unauthorised access, privilege escalations, suspicious activities * **System Events** - Monitors hardware issues, driver problems, boot performance * **Application Crashes** - Tracks stability patterns and problematic applications * **Driver Analysis** - Identifies outdated, unsigned, or problematic drivers * **Journal/System Logs** - Examines Linux systemd journals for service issues and system health * **Plus many more** - Performance counters, backup logs, antivirus events, and growing daily Intelligent Health Scoring - Each device receives an AI-calculated health score with prioritised recommendations that cascade up to tenant level Omnipresent AI Chat - Chat about any entity (device, group, or organisation) for instant insights and resolution guidance # The Reality Check We've focused intensely on data collection, handling mechanisms, and security. The UI is functional rather than flashy - we prioritised substance over style. We need real-world MSPs to help us scale and refine the platform. # What's Coming Next Our roadmap will always be shaped by MSP feedback and includes: * Agentic AI Chat - Deploy MCP servers locally to interact with osquery, enabling real-time queries and live data streaming from each machine * Additional log source integrations * Advanced correlation between different event types * Customisable AI prompts for your specific needs * API access for integration with your existing tools. We are happy to help you integrate with your favourite Tool and pipe some AI magic into your customfields or PSA automations. * Multi-tenancy improvements for larger MSPs * An On-premises version that will also allow you to use your own AI models Join now and help prioritise what matters most to YOUR business. # Special Launch Offer Register now at [https://app.wegweiser.tech/register](https://app.wegweiser.tech/register) FOR FREE and receive: * 250 FREE Wegcoins (enough to evaluate multiple devices) * Early access to shape the product roadmap * Direct support from our development team # Who Should Try This? * MSPs struggling with client onboarding efficiency * Teams wanting AI-assisted insights into Windows event logs * Anyone curious about the future of intelligent RMM supplements This is built for MSPs, by MSPs. Your feedback will directly influence development. This is very much a labour of love and we hope that you see some use in it. Any feedback helps us a lot and will be very gratefully received. We know there is a lot of AI out there, but what we see missing is the ability to depict a centrally managed approach to AI intelligence and awareness. Of course you could have a chat with ChatGPT about each machine individually, but that's a bit tedious :) Ready to transform how you understand your clients' systems? → [https://app.wegweiser.tech/register](https://app.wegweiser.tech/register)