Client Overview

Old Forge Technologies partnered with RLT Nutrition, a growing nutritional therapy practice, to develop a comprehensive digital solution. The client needed both a secure patient management portal and a customized web presence to enhance client engagement and streamline their business operations.

Business Challenges

1. Patient Data Security: The practice needed a secure way to collect and store sensitive health information.
2. Administrative Overhead: Paper-based forms and manual processes were consuming valuable practitioner time.
3. Remote Consultation: The practice wanted to offer secure video consultations to expand their client base.
4. Patient Compliance: Monitoring patient progress between appointments was difficult and inconsistent.
5. Business Growth: The practice needed better digital marketing capabilities and a streamlined client onboarding process.

Solution Delivered

Secure Healthcare Portal

The custom healthcare portal streamlined the practice’s operations with:

1. Digital Patient Onboarding

• Electronic consent forms and terms of engagement
• Comprehensive health questionnaire system
• Secure account creation and verification

2. Patient Monitoring Tools

• Food diary system with automatic analysis capabilities
• Progress tracking dashboards for practitioners
• Secure document sharing for educational materials

3. Remote Consultation Platform

• Secure video consultation system
• Appointment scheduling and reminders
• Post-consultation summary and follow-up capabilities

4. Nutritional Plan Management

• Tools for creating personalized nutrition plans
• Progress tracking against established goals
• Automated reminders and check-ins

5. Secure Communication

• HIPAA-compliant messaging between patients and practitioners
• Notification system for important updates
• File sharing capabilities for test results and resources

Professional Web Presence

The public-facing website complemented the portal with:

1. Brand-Aligned Design: Professional aesthetics reflecting the practice’s approach to health
2. Educational Resources: Blog and resource library showcasing the practice’s expertise
3. Service Information: Clear presentation of available services and packages
4. Client Testimonials: Curated success stories highlighting practice outcomes
5. Streamlined Intake: Direct connection to the patient portal for new clients

Business Outcomes

The implementation of the RLT Nutrition digital ecosystem resulted in:

1. Operational Efficiency: 70% reduction in administrative paperwork, freeing practitioners to focus on client care
2. Better Patient Adherence: 85% of patients now actively engage with their nutritional plans between appointments
3. Extended Reach: The practice expanded its client base to include remote consultations, increasing capacity by 30%
4. Improved Client Experience: Client satisfaction ratings increased by 60%, with positive feedback specifically mentioning the digital tools
5. Business Growth: 40% increase in new client acquisition through improved digital presence and streamlined onboarding

Client Testimonial

“Old Forge Technologies transformed our practice with their comprehensive digital solution. The secure patient portal has revolutionized how we interact with clients, while the redesigned website has significantly boosted our online presence. Most importantly, our clients love the ease of use and how it helps them stay connected to their nutritional plans between sessions.”

Director, RLT Nutrition

Conclusion

The RLT Nutrition project demonstrates Old Forge Technologies’ ability to deliver comprehensive healthcare solutions that address both clinical and business needs. By taking a holistic approach to the digital ecosystem, we’ve helped transform a traditional nutritional therapy practice into a modern, efficient business capable of serving more clients with higher quality care.